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Gulf Coast Veterans Health Care System

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Current Operating Status

Situation Update

As of Monday, October 15, 2018 3:54 PM CDT

GCVHCS Panama City Beach clinics to resume operations

The Gulf Coast Veterans Health Care System’s Outpatient Clinics in Panama City Beach, Florida, will resume normal operations on Tuesday, October 16, 2018.  Veterans with regularly scheduled appointments will be seen in both locations (Magnolia Avenue and R Jackson) between the hours of 8 a.m. and 4:30 p.m.

A temporary VA mobile clinic has also been established in Panama City at the Walmart located at:

513 W. 23rd Street, Panama City, FL 32405.  Services available include primary care, pharmacy, and mental health

The Nationwide Pharmaceutical Disaster Network Plan Process for Hurricane Michael has been activated effective Tuesday, 10/9/18 until Monday, 10/15/18 for the Eglin, Panama City, and Mobile Community Based Outpatient Clinics (CBOCs) aligned with Gulf Coast Veterans Healthcare Care Systems (GCVHCS).

Please note that the date may be extended barring weather conditions; additional guidance will be provided if this occurs. 

Patient Criteria for re-filling medications during this National Disaster are:

1. Present with empty VA prescription vial to any retail pharmacy (Publix, Walgreens, CVS, etc).  The vial must not be older than 90 days, and it must indicate there are refills available.
2. Or, take a new prescription (written on the CPRS printed  non-VA med print out) to any retail pharmacy.
3. Present a valid VA ID Card that confirms that the Veteran is to whom the vial or prescription belongs.

Nationwide Pharmaceutical Customer Care Center hours:

Mon – Fri    8:00am – 10:00 pm EST

Saturday /Sunday   11:00am – 4:00 pm  EST

General Information for all Retail Pharmacies:

***Patients will have to be enrolled prior to using these services!!  So please have them and/or the pharmacy call Nationwide at (888) 468-0573 to enroll and for any issues.***

  • Call Nationwide at (888) 468-0573 to activate patient eligibility
  • Submit claims to PBM: Express Scripts
  • BIN#: 003858
  • Person Code: 01
  • Processor Control Number: A4
  • Use 9-digit SSN as ID number


  • No controlled substance refills or renewals will be permitted for short-term supply due to Federal Regulations.

To locate the closest participating pharmacy to a particular location please use this URL: 

Telephone Numbers

  • Emergency: 911
  • Veterans Crisis Line: 1-800-273-8255 (Press 1)
  • 24 Hour Nurse: 228-523-4533 (local)
    or 1-800-929-7690
  • Change Your Appointment: 228-523-4636 (local)
    or 1-877-205-7368
  • Media Inquiries: 228-523-5959 or 850-912-2380
  • National Veterans Helpline: 1-800-507-4571
  • Patient Locator: Not Available
  • Pharmacy Refill: 228-523-4636 (local)
    or 1-877-205-7368
  • Staff Locator: Not Available
  • Telephone Care: 228-523-4533 (local)
    or 1-800-929-7690