United States Department of Veterans Affairs

VA Gulf Coast Veterans Health Care System

Customer Service

 

   

VA Gulf Coast Veterans Health Care System strives to always provide the highest quality of care to the veterans of our nation who call VA Gulf Coast Veterans HCS home. We recognize there may be times when a patient or family member has an issue which requires our attention. Because the best time to let us know of any concern or question is at the time it happens — so we can resolve it as quickly as possible — we have established several programs to assist you.

Patient Advocates (Representatives)

VA Gulf Coast Veterans Health Care System has on staff highly-skilled patient advocates who are eager to help you with your concern in a timely manner.  Patient Advocates —

  • Serve as liaisons between patients and the medical center
  • Act on the patient's behalf
  • Help patients understand their rights and responsibilities

                  

Randy M. McGee, Patient Advocate
Randy M. McGee
Biloxi Medical Center
Bldg. 53, Room 1A-126
(228) 523-5760
 

 
Clem Langlois, Patient Advocate 
Clem Langlois
Joint Ambulatory Care Center
Room 1A-101
(850) 912-2050

  

 

 

 

 

 

 

 

 

 

 

 

   
Tell it to the Director Program 

Below is a link to a fillable Adobe PDF form for our Tell it to the Director program.  Patient feedback on the care and service we provide is important to us.  Please fill out the form, print it, and mail it to our Public Affairs Office's address listed on the form or drop it off in a Tell it to the Director box at your nearest VA Gulf Coast Veterans Health Care System facility. 

Thank you.

Tell it to the Director Form*

*Need Adobe Reader 

 


Patient Information

Patient Information
Eligibility
Make, Change, or Cancel an Appointment 
Advance Directives 
Patient Education
Customer Service 
Billing and Insurance 
Release of Information 

 

Related Links

Patient Rights and Responsibilities